Business strategy:
| Differentiation creates value and profits. |
Marketing messages:
| How to communicate your uniqueness. |
Pricing:
| How to be compensated well for the value you provide. |
Product/service mix:
| What's profitable for you? |
Customer profitability:
| Are you firing unprofitable customers? |
Employee productivity:
| Increase capacity while improving employee retention. |
Systems design/enhancement:
| Missed deadlines and poor quality are indicative of system problems. |
Leadership:
| Are your employees meeting your expectations? |
Financial analysis
| What's keeping your profits from growing? |
Cash management:
| Can you get your hands on cash quickly? |
